Use the 'Passcode' field to tell Duo how you want to authenticate. If Receiver does prompt you for a 'Passcode' as shown: Be sure to follow the instructions sent to you by your organization if they differ from what's shown here. Your administrator may have changed this to a different character. The comma is Duo's default separator character between your password and the Duo factor. To use Duo Push if your password is 'hunter2', type:

For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc. You can also add a number to the end of these factor names if you have more than one device registered. Your login attempt will fail - log in again with one of your new passcodes. Just review the request and tap 'Approve' to log in. Push a login request to your phone (if you have Duo Mobile installed and activated on your iOS or Android device).

Log in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.Įxamples: mypass123,123456 or mypass123,1456789 If Receiver only prompts for a password, like so:Īfter you submit your login information, an authentication request is automatically sent to you via push to the Duo Mobile app or as a phone call.Īlternatively, you can add a comma (“,”) to the end of your password, followed by a Duo passcode or the name of a Duo factor. Citrix Workspace or Citrix Receiver application, you will have to already have enrolled in Duo by following the regular browser-based sign up process as noted. Logging In With the Citrix Receiver Clientĭepending on how your company configured Duo authentication, you may or may not see a “Passcode” field when using the Citrix Receiver client.

Citrix receiver duo phone login